Legal
Sub-processors
Note. The authoritative list is maintained in the Italian version. This page is a working translation.
Verto AI engages the following sub-processors to deliver the service. We notify Customers 30 days before adding or replacing a sub-processor.
| Provider | Purpose | Location | Data |
|---|---|---|---|
| OpenAI | LLM inference for conversational AI | EU region (OpenAI EU) | Guest messages, knowledge base content |
| Meta (WhatsApp Business API) | Messaging channel delivery | EU | Guest phone numbers, message content |
| Vercel | Hosting, edge compute | EU regions | Usage logs, session data |
| Supabase | Database, authentication | EU (Frankfurt) | Account data, apartment data, conversation history |
| Google Analytics 4 | Aggregated usage analytics (consent-based) | US with EU SCCs | Anonymized usage events |
| Microsoft Clarity | Session replay and heatmaps (consent-based) | EU region | Session interactions |
To receive notifications of sub-processor changes, subscribe at privacy@vertoai.it.
Last updated: April 2026.