During the stay

WhatsApp template: restaurant and area recommendations

Restaurant suggestions are requested by 70% of guests, and a good personalized answer generates explicit review mention in 40% of cases ('host recommended a wonderful restaurant'). Three variants: traditional Italian restaurants, budget and quick options, special experiences for occasions.

When to send

When to send: as direct reply to request. For 4+ night stays, consider sending proactively with check-in ('4 recommended restaurants in the area').

3 ready-to-copy templates

Three tone variants. Pick the closest match to your style, or use them as a baseline to personalise.

Placeholders like {{guest_name}} are intentionally left visible — replace them with your data before sending.

1Traditional Italian

Hi {{guest_name}}, here are 4 restaurants I personally love near the apartment.

🍝 {{restaurant_1}} ({{distance_1}} walking)
{{description_1}}. Specialty: {{specialty_1}}. Average price: €{{price_1}}/person. No reservation needed for lunch, evening better yes.
Address: {{address_1}} ({{maps_1}})

🍕 {{restaurant_2}} ({{distance_2}} walking)
{{description_2}}. Best pizza in the area. Price: €{{price_2}}/person. Open evening from 7:30 PM.
Address: {{address_2}} ({{maps_2}})

🥩 {{restaurant_3}} ({{distance_3}} walking)
{{description_3}}. Specialty: {{specialty_3}}. Price: €{{price_3}}/person. Better book at least 1 day in advance.
Address: {{address_3}} ({{maps_3}})

🍴 {{restaurant_4}} ({{distance_4}} walking)
{{description_4}}. Cuisine: {{cuisine_type}}. Price: €{{price_4}}/person. Open for lunch.
Address: {{address_4}} ({{maps_4}})

Let me know if you want something specific (vegetarian, fish, romantic spot) and I'll give targeted advice!

2Budget and quick

Hi {{guest_name}}, here for quick and budget food in the area.

🥪 QUICK LUNCH
• {{spot_1}}: gourmet sandwiches €5-8, {{distance}} walking. Open {{opening_hours}}.
• {{spot_2}}: piadina shop, €4-6 each. Open until late evening.
• {{spot_3}}: pizza by the slice, €3-5 a piece. Easy to grab and eat in the square.

🍱 CASUAL DINNER
• {{spot_4}}: {{type}}, €10-15/person. Good for groups.
• {{spot_5}}: international cuisine, €12-18/person. Without reservation.

🥘 GROCERIES / SUPERMARKET
If you prefer to cook at home:
• {{nearby_supermarket}}: {{distance}} walking, open {{supermarket_hours}}
• {{market_name}} on {{market_day}} morning (fruit, vegetables, local cheeses at honest prices)

Map of all spots: {{full_map_link}}

3Special experience (anniversary, occasion)

Hi {{guest_name}}, got it that this is a special occasion 💛 here are my 3 real recommendations for you.

🌙 {{high_quality_restaurant}} ({{distance}})
{{detailed_description}}. THIS is THE spot in the area for {{occasion}}. Cuisine: {{cuisine_type}} at really high level. Average price: €{{price}}/person, wine excluded. RESERVATION REQUIRED, book online or call {{phone}}.

🍷 {{intimate_restaurant}} ({{distance}})
Intimate place, perfect if you want something romantic but more relaxed. House specialty: {{specialty}}. Price: €{{price}}/person. Book at least 1 day ahead.

🥂 {{unique_experience}} ({{distance}})
For a different experience: {{description}} (tasting, themed dinners, chef cuisine). Price: €{{price}}/person. Available by reservation, write to {{special_contact}} mentioning me.

💌 If you tell me the exact date of the occasion and a few preferences (meat/fish/vegetarian), I can call the restaurant and reserve the best table for you. I really enjoy helping with these things.

Practical tips

  • 1Always personalize: 'the restaurant I personally love' is 10x more persuasive than 'a restaurant in the area'. The guest seeks a friend's recommendation, not a tourist guide.
  • 2Include real average prices, not generic ranges. '€18/person' is useful info; '€15-30/person' is useless (range too wide).
  • 3For special occasions, offering to call and book FOR the guest is the detail that always generates review mention. Cost: 5 minutes. Benefit: enthusiastic review.

Frequently asked questions

Should I update the restaurant list often?+

Yes, every 6 months minimum. Restaurants close, change management, raise prices, lose quality. An old recommendation is worse than none. Personally visit the places you recommend at least once a year.

How do I handle a guest not liking my recommendation?+

Reply with curiosity: 'Sorry, tell me what you didn't like so I can update the recommendation'. Turn feedback into value — and you might discover the kitchen has changed, time to remove from the list.

Can I get commission from restaurants I recommend?+

Yes, some restaurants offer agreements (e.g. 5% on clients you bring). But careful: I'd decline. When the guest discovers you have a financial interest, you lose credibility on everything else. Better pure recommendations = trust intact.

Want to automate the non-template replies too?

Verto AI handles guest conversations for you, in 25+ languages.

Templates cover predictable cases. For everything else — unexpected questions, photo attachments, voice notes, different languages — Verto AI replies on its own, understands context, and keeps the tone you set.