30 ready templates · IT + EN
Ready WhatsApp templates for hosts and property managers.
30 pre-written messages for every moment of the stay: check-in, common FAQs, complaint handling. Copy, personalise, send.
All templates, grouped by stay moment
Each template includes 3 variants (neutral, warm, operational), practical tips and FAQs.
Pre-arrival
Confirmation, instructions, and details to send before check-in.
Airbnb booking confirmation message template
airbnb booking confirmation message template
Open templateAirbnb check-in instructions message template
check-in instructions message template
Open templateGuest arrival time request template
guest arrival time request template
Open templateParking information template for guests
parking info message airbnb
Open templateHow to get to the apartment template
how to get there airbnb template
Open templateEarly check-in request reply template
early check-in reply template
Open templateLate night check-in template (after 10 PM)
late night check-in template
Open templateHouse rules pre-arrival template
house rules whatsapp template
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During the stay
WiFi, appliances, recurring FAQs, and incident reports.
Wi-Fi password template for guests
wifi password message template
Open templateAir conditioning instructions template
air conditioning instructions template
Open templateSmart TV and streaming guide template
tv instructions message template
Open templateWashing machine and detergent instructions template
washing machine instructions template
Open templateRecycling and trash collection template
trash collection message template
Open templateReply template for neighbor noise complaints
noise complaint reply template
Open templateMaintenance issue reply template
maintenance issue reply template
Open templateRestaurant and area recommendations template
local restaurant recommendations template
Open templateExtra requests template (towels, sheets)
extra towels request reply
Open templateDelayed check-in reply template
guest delayed check-in reply
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Checkout
Departure reminders, reviews, and thank-you messages.
Check-out instructions template
check-out instructions template
Open templateCheck-out reminder template (same morning)
check-out reminder message
Open templateLate check-out request reply template
late check-out reply template
Open templatePost-stay review request template
review request message template
Open templatePost-stay thank you template
thank you message after stay
Open templateForgotten item handling template
forgotten item reply template
Open templatePositive review reply template
positive review reply template
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Tough conversations
Complaints, refunds, negative reviews, and cancellations.
Negative review reply template
negative review reply template
Open templateRefund request reply template
refund request reply template
Open templateBooking cancellation message template
cancellation message template
Open templateCleanliness complaint reply template
cleanliness complaint reply
Open templateLocal experience and extra upsell template
upsell local experiences template
Open template
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