WhatsApp template: washing machine and dryer

Hi {{guest_name}}, washing machine instructions.

🧺 Location: {{washer_location}} (in bathroom / kitchen / utility room).

Detergent: you'll find {{detergent_type}} (bulk / liquid / pods) {{detergent_location}}. Included with stay, use freely.

📋 Recommended program for normal clothes:
1. Open door and load laundry (max half drum)
2. Pour detergent in center compartment (mark II)
3. Set program 'Cotton mixed' or 'Synthetics' 30°-40°C
4. Press START

⏱️ Average duration: 1h30 - 2 hours.

⚠️ Don't open door during cycle (flood risk). To stop in emergency: STOP button for 3 seconds, wait automatic unlock (3-5 minutes for safety).

💡 Drying rack in {{rack_location}}, iron in utility closet if needed.

Hi {{guest_name}}, you have washer and dryer available in {{location}}.

🧺 WASHER
• Detergent: {{detergent_type}} {{detergent_location}}, free
• Standard program: 'Cotton' or 'Synthetics' 30°/40°C
• Recommended max load: half drum (for effective wash)
• Duration: ~1h30

🌪️ DRYER
After washer is done:
• Transfer laundry to dryer (door next to it)
• Set 'Cotton' or 'Mixed' program — dryer detects humidity itself and stops
• Average time: 45 min - 1h30 depending on program

⚠️ Important: clean the filter after each use (bottom drawer) — otherwise machine errors on next cycle.

Questions? Message me.

Hi {{guest_name}}, let's see why the washer won't start.

Quick checks:

1️⃣ Door closed: ensure door is fully closed until click. If no click, it won't start.

2️⃣ Water on: verify the tap behind the machine is open. Located in {{tap_location}}.

3️⃣ Balanced load: if too full or unbalanced, machine refuses to start (dangerous spin). Reduce load.

4️⃣ Clogged filter (rare): bottom right of the door. Open and empty — some water may come out, put a towel under.

5️⃣ Restart: unplug for 30 seconds, plug back in, retry.

If none of these work, message me: I'll call a technician right away (free). Specify which step you tried and if there are lights/error codes on display.

Meanwhile, there's a self-service laundromat nearby: {{laundromat_name}} at {{laundromat_address}}.