WhatsApp template: smart TV and streaming guide

Hi {{guest_name}}, smart TV instructions.

📺 Main remote: the one with Samsung/LG logo. If you use another, put it in the drawer and use only this one.

▶️ For Netflix:
1. Press Smart Hub / Home button (house icon)
2. Select Netflix icon
3. Account is already logged in — just hit play

🎬 Same procedure for: Prime Video, Disney+, YouTube.

⚠️ Important: do NOT log out from Netflix/Prime account. If you do, you'll have to wait for reactivation (24 hours). To exit the app, press Home button.

If the account hits 'too many devices connected', message me: I'll free a slot in 5 minutes.

📺 The TV also has traditional channels — press 'Source' or 'Input' to switch to broadcast TV.

Hi {{guest_name}}, on the TV you'll find a profile dedicated to you.

📺 On the smart TV, go to Netflix → select 'GUESTS' profile.

Login (if requested):
• Email: {{guest_email}}
• Password: {{guest_password}}

This profile is dedicated to apartment guests — doesn't share history with other profiles. Watch what you want without worrying.

🎬 Same procedure for Prime Video and Disney+ if active.

📺 For broadcast TV: remote → 'Source' → choose 'TV'.

Questions? Message me here.

Hi {{guest_name}}, in the apartment we have a {{system}} (Chromecast / Apple TV) connected to the TV.

How it works:
📱 Open Netflix/Prime/YouTube/etc. from YOUR phone using YOUR personal account.
📡 Tap 'cast' icon (Chromecast) or 'AirPlay' (Apple TV) in the app.
📺 Select '{{device_name}}' — content starts on the TV.

👍 Benefits: use your accounts, see your personalized recommendations, finish the show you were watching at home.

⚠️ To use Chromecast/AirPlay you must be connected to apartment Wi-Fi (find in check-in message).

🎮 For traditional TV channels: TV remote → Source button → 'TV'. You'll then need to go back to HDMI to reuse Chromecast/AirPlay.